The room was very comfortable yet a bit smaller than expected.

The hotel’s location is unbeatable, right above Tokyo Station, making travel seamless. The rooms were tastefully decorated, featuring beautiful views of the skyline, and the staff were very accommodating, ensuring a pleasant stay.

More accessible seating options in the lobby would help.

Staying on the 34th floor offered a stunning view of the city, complemented by cozy amenities like pajamas and a warm toilet seat. The room felt welcoming and luxurious.

During my stay, I appreciated the elegant decor and clean, spacious lobby, which made me feel welcomed. The easy access from the Nihonbashi Exit of Tokyo Station was particularly convenient for my mobility as a senior.

A few more seating areas in the lobby.

The Metropolitan Tokyo Marunouchi offers an exceptional location, just a five-minute walk from Tokyo Station, making it incredibly convenient for business travels. The room, a King Room Non-Smoking, was adequately spacious by Tokyo standards with a fresh smell and a comfortable work desk. The breakfast was consistently excellent, featuring both Japanese and Western options. Additionally, the staff was friendly and diligent in handling requests.

The reception area is relatively small.

my stay here was refreshing compared to my last trip to tokyo. the location near tokyo station was incredibly convenient for getting around. i loved the stunning views of the city and the cozy amenities that made me feel right at home.

the breakfast options were somewhat limited.

Staying on the 34th floor offered a stunning view of the city, and I loved the complimentary toiletries like shampoo and body wash. The cozy amenities made us feel right at home, from the pajamas to the warm toilet seat.

Felt free to seek any assistance, no reason to complain.

My children wanted a little more space in the room for their activities.

The location is super convenient, right next to Tokyo Station, making it easy to explore the city and grab local food. The room was quite comfortable and had a lovely city view, which I really enjoyed. The only downside was that the check-in process took longer than I expected, especially after a long journey.

central access to parks and iconic landmarks in tokyo

I had an incredible view of the train tracks outside my window and the proximity to both the Imperial Palace East Garden and Hibiya Park made my weekend strolls absolutely delightful. it's such a treat to be able to explore these serene spaces right after enjoying the vibrant city life.

Comfortable room, convenient location, with stunning views of the city from the 27th floor, featuring a clean and well-lit atmosphere that makes for a great place to unwind after a day of exploring.

No issues

Had a great group trip with friends! The location was perfect for visiting the Imperial Palace and shopping in the Marunouchi area. The hotel had spacious rooms, which made it easy to unpack our luggage. The breakfast buffet was impressive and had both Japanese and Western options that kept us fueled for the day.

We did notice that the breakfast buffet could be better. it lacked some variety, which was a bit disappointing after such a wonderful stay.